Returns & Exchanges
At Texas Boot Ranch, we want you to be completely satisfied with your purchase. If your boots or gear don't fit perfectly, we offer a 30-day window for returns or exchanges on all unworn items in their original packaging.
Return Process
- 1.Request an Authorization
Visit our online portal with your order number and email address to initiate your return and receive a Return Merchandise Authorization (RMA) number.
- 2.Pack Your Items
Carefully place the unworn boots and original tags inside the shoebox, ensuring you include a copy of your RMA form to prevent processing delays.
- 3.Attach the Label
Securely tape the provided pre-paid shipping label to the outside of your package, making sure to cover or remove any old shipping stickers.
- 4.Drop Off and Track
Hand your package to any authorized carrier location and keep your tracking receipt; we will issue your refund or exchange once the inspection is complete.